| Shipping costs are based on the weight of your order and ship-to location. We have a range of different options available to ship both within Australia and around the world.
Domestic Shipping
Standard shipping method for domestic orders is Australia Post (Parcel and/or Express Post). Shipping charges will be billed again for any returned orders that must be re-sent to a valid address.
Orders are shipped within 5 business days after confirmation of payment (our offices are closed on Saturdays, Sundays and public holidays)... you will be notified if anything is backordered or if there will be a substantial delay for any reason.
International Shipping
Standard shipping method for international orders is Australia Post (International Parcel Post - AirMail and/or International Parcel Post - SeaMail). Shipping charges will be billed again for any returned orders that must be re-sent to a valid address.
Orders are shipped within 10 business days after confirmation of payment (our offices are closed on Saturdays, Sundays and public holidays)... you will be notified if anything is backordered or if there will be a substantial delay for any reason.
Returns and Refunds
You are entitled to a refund if the product is faulty, damaged or are the incorrect goods.
If you believe the product to be faulty, please contact us within 7 DAYS of receiving the order.
When returning goods to us: - goods must be suitably packaged
- returned with all the paperwork within 7 DAYS of contacting us
- returned at your expense
If you are entitled to a refund, Aussie Corset Supplies will either refund the cost of your order (less shipment and handling costs) or replace your goods.
Should have you any queries or concerns regarding shipment and returns, feel free to contact us. |
